What South Africa can teach the world? Indeed. In contemplating the content for this blog, I had to ask myself and those close to me the same question. As a strategist I usually place the hard business goals as the pebble in the strategy centre, but is this the most valuable lesson we can teach?
An immediate response is crucial when managing a crisis
Source Jeane Stone
It is unavoidable that at some point, your business will suffer a failure that disappoints customers. How your company reacts, explains, removes the pain, and takes accountability for its actions, signals how you think about customers and the collective heart of your organisation.
Stone keenly takes part in the global conversation and embraces all digital platforms to highlight issues relating to the communication environment. Clients also benefit through Stone’s promotion and recognition of their activities.
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